Shipment
Shipment and delivery
At Girovet, we prepare your orders with the utmost care.
"The satisfaction of our clients is our priority."
For this reason, we understand that once you have placed the order, you expect to receive it as soon as possible.
Below, we give you some information of interest about shipment and delivery.
Distribution zones:
- Spain (mainland)
- Spain (Balearic Islands)
- Canary Islands
- Portugal
- Europe: Germany, Austria, Belgium, Bulgaria, Croatia, Denmark, Slovakia, Slovenia, Finland, France, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Poland, Czech Republic, Romania and Sweden.
Steps of your order:
Preparing your order > Parcel collection > Delivery
Preparing your order: since we receive your order and prepare it until it's ready to be picked up by the courier.
Parcel collection: the courier picks up your parcel. The delivery time count starts at that moment.
Delivery: it is the time it takes the courier to deliver your parcel to your address.
Preparing your order > Parcel collection > Delivery
Preparing your order: since we receive your order and prepare it until it's ready to be picked up by the courier.
Parcel collection: the courier picks up your parcel. The delivery time count starts at that moment.
Delivery: it is the time it takes the courier to deliver your parcel to your address.
Preparing your order
Orders placed before 14:00 p.m. from Monday to Friday will be shipped the same day. Any other orders done from Friday after 14:00 p.m. to Sunday will be shipped on Monday.
Once you have ordered, it is important to pay attention to your email. After the payment is made, we will send you an email confirming your order. When your parcel has been picked up by the courier, you will receive another email with your tracking number.
*If the product is not available, we will contact you via telephone or e-mail to set a new delivery date or suggest another product that suits your needs. In the event of a discrepancy, your money will be returned immediately.
Board with estimated delivery schedules:
| ZONE | SERVICE | AGENCY | DELIVERY (Business days) |
|---|---|---|---|
| Spain (mainland) | Standard | MRW/Correos Express | 24-48h |
| Spain (mainland) | Express | MRW 14 | 24h |
| Spain (Balearic Islands) | Standard | UPS | 24-72h |
| Canary Islands | Maritime | Correos maritime | Ask us for conditions |
| Portugal | Standard | MRW | 24-72h |
| Portugal | Express | MRW | 24h (orders before 12h) |
| Europe | Standard | UPS | Ask us for delivery schedules |
*Even so, delivery schedules may vary due to campaign periods.
In all cases, when you accept the order, you will see the shipping charges, which vary by weight and volume.
Delivery
In all cases, when you accept the order, you will see the shipping charges, which vary by weight and volume.
Delivery
- Deliveries will be done on business days, excluding public holidays.
- Delivery schedules will depend on the selected service.
The parcel delivery will be realized at the provided address or at a collection point, if preferred. If you need to receive your parcel on a certain schedule, let us know about it in the "Comments" section of your order process. In any case, although we know that the agency transport makes every effort to deliver the parcels according to the schedules specified by the clients, it may not be possible due to route planning.
In the case of a wrong address, it is not possible to change it once the parcel has been picked up by the courier. If you see incorrect details in your address, please contact us as soon as possible to be able to fix it with the transport agency.
For more information or if you have any questions, you can contact us through the "Contact" tab on our website or call us at +34972428720.